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Many toys, electronics, and rechargeable devices received during the holidays are powered by lithium-ion batteries, including tablets, gaming devices, scooters, e-bikes, and cordless tools. Lithium batteries are safe when used properly, but if they’re damaged, overcharged, or overheated, they can spark, smoke, or catch fire quickly. If a lithium battery starts to spark, smoke, or feel unusually hot: • Move away and keep others back • Do not touch it or put water on it • If it’s safe, unplug the device • Call 911 if there’s fire, heavy smoke, or danger Knowing what’s inside the devices in your home…

What paramedics and EMTs want you to know: You don’t have to know what’s wrong; you just need to call early. Many medical emergencies don’t look dramatic at first.Shortness of breath. A sudden fall. Confusion that feels “off.”Waiting can make treatment harder. When you call 911: • Stay on the line and follow instructions• Share what you’re seeing, even if it feels minor• Don’t worry about using the “right” medical words Early calls help EMS begin care sooner, and that can change outcomes.

With freezing temperatures continuing through the weekend, we urge you to take these steps to help protect your family, pets, home, and plants if you haven’t done so already: • Check on your loved ones and neighbors to ensure they have warm clothing, adequate food and water, and necessary medications.• Bring pets indoors. Provide them with warm bedding, food, and water. Never leave pets in vehicles during cold weather.• Let faucets drip slightly during extreme cold. Know where your main water shutoff valve is in case a pipe bursts.• Bring potted plants indoors or protect them with blankets.• Test heating systems,…

When seconds matter, the information you share can help paramedics respond faster and provide the right care. If you need to call 911, remember to: • Share the exact address or nearby landmarks.• Stay on the line and respond clearly to the dispatcher.• Follow instructions until help arrives.• Share symptoms, medications, allergies, or known conditions. Clear communication during an emergency helps first responders provide the best possible care.