February 11 is National Emergency Number Day!
When you dial 9-1-1 in Gwinnett, your call is answered by our highly trained professionals at the Gwinnett 911 Call Center, which dispatches police, fire, and EMS units 24/7.
These call takers listen, ask important questions, and get help on the way immediately, often before you hang up. Once your location and needs are clear, police, firefighters, and emergency medical crews are dispatched to respond as quickly and safely as possible.
• Stay calm and speak clearly
• Give the location of the emergency
• Tell the dispatcher what’s happening
• Stay on the line until they tell you it’s okay to hang up
Your 9-1-1 call starts a coordinated response that saves lives and protects our community, from the call center to the first responders who arrive on scene.
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