STOP: Stay At Least 30 Feet Away
Assume any downed or low-hanging power line is energized and dangerous. An energized line may not spark, smoke or make any noise.
Stay at least 30 feet away from downed distribution lines
Stay at least 100 feet away from downed tranmission lines.
LOOK: Survey the Area for Objects that May Be Energized
Carefully survey the area. Downed lines can energize the ground and nearby objects.
Keep the same distance from anything else that could be energized, instruct others to stay away.
LIVE: Call 911 to Report the Downed Power Line
The 911 operator will report the downed line to FirstEnergy. Never approach or attempt to move a line under any circumstances.
Customers with a communication disability can report a downed wire using the appropriate TTY/TDD relay service.
Other Tips for Staying Safe Around Downed Power Lines
Do not stand under or near damaged trees or damaged utility equipment. Damaged objects and equipment could be unstable and fall at any time.
Do not drive over or under damaged lines.
Always obey road closure signs and barricades.
Never approach a utility worker unless they have confirmed it is safe to do so.
Learn more on how to stay safe around electricity on our Public Safety page.